How Do I... Make An Appointment?

The majority of our appointments are available at the start of each day, enabling patients to ring on the day they wish to be seen and be accommodated.
A number of appointments are bookable in advance.
Patients may request their preferred doctor or nurse. The receptionist will endeavour to accommodate the request.
We try to keep to our appointment times. Please be aware that if you come late you may be asked to wait until the doctor/nurse can fit you in with the least disruption to the other patients. This may mean that you have to wait until the end of surgery. You may choose to make another appointment.

How Do I... Cancel An Appointment?

Appointments are precious. If you have to cancel your appointment please try to do it well in advance to enable the receptionist to offer the appointment to another patient.

There is a practice telephone number available for cancellations only. You can either leave a voice message or send a sms. Please ask at reception for the current number.

How Do I... Obtain A Home Visit?

Patients are requested to telephone before 10.30am if a visit is required that day. Emergency visits only will be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls. Please remember that several patients can be seen at the surgery in the time it takes to do a home visit.

How Do I... Obtain Test Results?

Test results and letters from local hospitals have to be checked by the doctor. Therefore please telephone for results after 2.00pm. Some tests take longer than others. Your doctor should be able to give you an idea of how long you are likely to wait.